P.O. Box 780892
San Antonio, TX 78278
Customer Service: 312.476.9165 Tuesday-Friday 10am-6pm EST
Gambrell Renard, LLC
9442 Capital of Texas Highway North
Arboretum Plaza One, Suite 500
Austin, TX 78759
*New Chicago Office Opening Winter 2017. Check back for details.
Shipping + Returns
Most items will ship via US Postal Service, FedEx Ground, or UPS Ground. We will send you the tracking number for your package. Allow 1-2 weeks for most items. Our larger furniture items ship via Greyhound Package Express, various ltl freight services, or by a white glove delivery service. The delivery drivers for any of these services will contact you 24-48 hours prior to delivery to setup a delivery time. We have a 14 day return policy. You have 14 days after receiving the item to contact us if you wish to request a return authorization. Once your return request has been authorized you will receive a return authorization number. Please include this number on the package or inside the package when returning the item. Customer is responsible for return shipping cost and there is a 10% restock fee applied. Allow 5-10 business days for your refund credit to appear back on the credit card you used to make the purchase with.